Compaq SR1000 (SR1616an) boot failure
Customer says that after a storm, the computer (a compaq SR1000) won’t start anymore.
I take a look, and windows XP seems to mostly boot up, but just sits at a light blue screen. The mouse pointer works, but there is nothing to click on and keyboard commands (like Crtl-Alt-Del).
I figure a recovery, or a re-install is all that should be needed.
Well, the HP/Compaq recovery partition doesn’t start properly… Hmmm, not good.
The customer also created a recovery CD, but that didn’t work either.
Next, I try a fresh install of XP. The install process only gets part-way through, and then I get a familiar light-blue screen with a mouse pointer.
I also try removing as many peripherals as possible (dial-up modem, second CD drive), and replace RAM, reseat CPU, replace HDD, etc, but all to no avail.
Booting from a bart-PE CD and a linux CD, causes strange lock-ups, and errors.
In the end, I admit that the there is a subtle electronic failure on the motherboard or CPU.
Its not fixable, but it took a while to diagnose.
Grrr, I don’t like the weird problems that are difficult to diagnose!
You have done all the technical possibilities and there is nothing to do more with this problem.I also agree with you. Finally you have to replace motherboard or CPU and close the matter. I think there is no second option prior to change the motherboard.
my computer refused to come up or load my desktop icons after i booted it . it seems