I hate it when a router “partially” fails.

A customer has a wgr614 v6 wireless router. It seems that it stopped working just after they had some electrical work done.

The cable modem works fine if connected directly to the PC

I take a look, and the router behaves very strangely:

• When I start IE, it always goes to the netgear setup wizard (even if you try going to google!)
• The PC gets it IP settings correctly (via dhcp)
• pinging any (even non-existent) websites, gives a reply ping from the router…
• I start bartPE, and it also generates the strange pings… so the problem is not the PC, its the router
• I reset to factory default setting, but nothing changes.

Based on this, I declare the modem fried, and give the customer his options… I can take it back to the office, and see if I can resurrect it, or just give up and get a new router.

Customer elects for the new router.