I can’t believe this happened to me!
One day, around the beginning of May, I just didn’t want to help anyone.
I stopped answering calls, and I didn’t want to do this work anymore.
In hindsight, I can now see it had been building for a few weeks…
- i’d often work 10 or 12 hour days, for 6 days per week.
- I have very high expectations of myself, and the quality of my work.
- Mandy would book anyone who called… which would sometimes mean 5 or 6 customers per day.
Luckily I managed to not let my apathy show, while I was onsite… But a few minutes after leaving a customer, I would have an overwhelming feeling of sadness.
The weird thing is: I couldn’t understand why.
Well, me and Mandy managed to get over it.
As soon as possible, we arranged for me to take a week off (although I still had to do some “catchup work)… I spent a lot of the time sleeping, feeling depressed and withdrawn. By the end of the week, I was feeling better.
The week after was “reduced” duties (max of 2 customers per day).
The week after, I took another break, and did a lot of things that I had been meaning to do, but just kept putting off, as my workload had gradually increased.
Taking a “step back” as I did, I can see that Computer Aid is now a successful business, and it provides a high quality service, at fees lower than the industry average.
So we had to decide where to go from here…
There were many options:
- Sell Computer Aid (not what I really want to do).
- Work less (and increase my fees, but accept a lower income)
- Just shutdown Computer Aid
- Go to a purely contractor model (I do the occasional job)… but this option has its own set of headaches.
- Franchise. I don’t believe this works well with this type service industry
At this stage, I’ve reduced my hours to something more normal, and I will consider my future options carefully.
From now on, I’ll be sure to take regular vacation time… it doesn’t matter how much I like my job, its still possible to overdo it.
And for those of you who really like my blog, and might be worried that I might start posting less frequently: I don’t think so. I usually “buffer” my posts, so that they appear regularly… so they can take up to 2-3 months from when they are written, to when they get posted.