I needed to get a replacement hinge for an acer 3634lmi laptop.

so I call 1300 366 567, and speak to someone who puts me through to the parts department.

And I get 125 minutes of muzak, with the occasional voice saying either: “all of our customer service representatives are currently on the phone, please hold and you’ll be answered shortly”, or: “thank you for holding. Our next available representative will attend to your call”.

Ok, it is a Monday, so they might be a bit busy… but this rivals dodos service.

I dread having to try again… but I’ll have to eventually.