Problems buying a used PC
A friend purchased a used PC from an Auction website.
It had some problems, and after I had it sorted, he asked me for a written report.
This is what I sent him.
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When I first started the PC, it “froze” at the BIOS screen and it had a badly squealing case fan so I removed and lubricated it.
Then I investigated the freezing problem.
It responded to the TAB key which allowed it to display the POST screen, but would not respond to the DEL key to get into setup.
I checked a number of things but it wasn’t until I removed the modem card, that it started Windows… so the modem was faulty.
I tried to plug in my toolkit USB drive but it refused to recognise the drive.
I looked at device manager and it was totally empty (the first time I have ever seen this) so I started SERVICES.MSC and found more 90% of entries were set to disabled
There was no COA sticker, so I then booted of a toolkit CD to try and recover the Product Key but it was not available
I suspect this copy of Windows has been hacked so it could be installed on multiple PC’s but this was extremely poorly done, rendering Windows all but unusable.
Fortunately I had a copy of windows and a COA from a computer that had failed and been withdrawn from service.
I loaded this copy of Windows XP, updated it to SP3, found the required drivers from the manufacturers website and it is all going 100%
If the seller was not able to provide an authentic COA and install a legitimate copy of windows, why didn’t he sell it as a “no operating system installed”.
Crazy and quite illegal.
Good example of buyer beware on used PCs – hope your friend pursues the seller.
If manufacturers had sold PCs with a full Windows disc there would have been less XP piracy – we often see pirated copies of XP Pro when there is a genuine XP Home licence on the case! All because the user didn’t have a Home disc to reinstall so downloaded a pirated XP Pro instead…
not being funny, but if you get any second hand computer the first thing you should do is install a fresh OS.
unless they advise you that they have done it prior to sale.