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STOP 0X0000008E BSOD: not always a hardware problem

Computer Aid Posted on 26 October, 2008 by Luigi Martin26 October, 2008

This PC would start, briefly display the windows startup splash screen, and then restart.

Once it restarted a few times, I pressed F8, and tried safe mode: but it also restarted.

Next step: F8 again, and try “disable automatic restart…”

I see a blue screen, and the main error is: STOP 0x0000008E

I lookup the 8E error, and it looks like a hardware error (most likely RAM).

I do a RAM test, and the RAM passes with no fault.

I try booting a Mepis Cd (and also UBCD4Win), and they boot just fine… and UBCD4Win can also display the contents of the main hard drive.

OK, a hardware fault is looking very unlikely at the moment.

So I take out the hard drive, plug it into my main system, and do a scan.

Antivir finds (and quarantines) about 16 infected files.

After that, defender finds and cleans an extra 2 spyware infections.

Put the HDD back in the original PC, and it now boots correctly (and I also notice its got IE6 and a counterfeit version of XP).

I upgrade IE6 to IE7, install antivir, and thats about all I can do with the system for the moment.

Customer says she will get me to install a legit XP sometime in the future.

Posted in Technical | Tagged 0000008E, infection

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