↓
 

Computer Aid

Ph: 0402 133 866

Computer Aid
  • Home
  • Blog
  • Contact
  • Web Services
    • Websites
    • SEO
    • Hosting
    • Domain Names
    • Portfolio
Home→Tags adsl dropouts

Tag Archives: adsl dropouts

ADSL dropouts and phone filters

Computer Aid Posted on 31 October, 2010 by Luigi Martin31 October, 2010

This seemed like a common problem at first:

Customer purchased a new cordless phone, plugged it in, and now, whenever the phone rings (or a call is made), his ADSL internet connection drops out for a few minutes.

In most cases this just means the new phone is connected to a new outlet that doesn’t have an ADSL filter connected.

So I go to plug in a line filter, but find that the phone doesn’t work… no dial tone, nothing.

Next step is to try a normal “corded” phone… these are getting rare nowadays…

Well, I get the same problem… no dial tone… the phone line is dead.

So I ask: have you ever used a phone on this outlet before (I’m starting to think that the phone plug either goes nowhere, or it was for a second phone line).

But the customer is sure it was used for a phone a few years ago.

OK, maybe some corrosion on the contacts… this is one of those old-fashioned Australian plugs from 20 or 40 years ago… about 1 inch square.

So I insert and remove the plug about 5 times… and the phone now has a faint dial tone… but the line quality is very noisy.

I try another 5 “in and outs” to remove some more corrosion, and the phone line now sound good.

Now I plugin the filter and the phone goes dead again… hmmm, maybe a faulty filter… some filters are more problematic than others…

I try a different filter, and the phone is now working again.

I now plugin the cordless phone, and it too is working.

Next, I make a call while watching the ADSL modem, and it maintains an internet connection while I call.

All fixed! (but with a few minor hiccups along the way!).

Posted in Technical | Tagged adsl dropouts, adsl filter

Archives

Categories

Recent Comments

  • Sue Jones on outlook error 0X800ccc0e while sending emails
  • Blair Newmann on AdSmartMedia advertising
  • Private Investigator in GTA on Divorce, consent orders, and superannuation splits: getting the wording correct

Tags

802.11g ADSL amd android bigpond broadband bsod defender dell email exitjunction firefox firewall gmail Google google contacts ie7 infection internet connection ISP laptop Linux m1188a ntldr is missing office 2007 outlook outlook express password power supply ram registry repair install sata scam slow telstra thunderbird Toshiba usb vista wifi windows 7 wireless wordpress xp
Copyright © 2005-2015 Computer Aid
↑