As seems to happen often with non-paying customers, they start off asking Computer Aid to fix a few small problems, then increase the the size of the jobs.

The first few jobs are paid promptly, then, when the amount of money due increases they stop paying.

Initially they just say they cannot find the invoice… could you please send it again.

And then: nothing.

No replies to emails, and the phone isn’t answered.

When I pass the debt to a collection agency, the agency usually gets a lame excuse about Computer Aid having done a poor job.

Since the amount owing isn’t very large (by corporate standards), then I need to write off the debt.

I suggest that anyone who deals with Tammi Pointon should do so with an appropriate amount of caution.