Customer gets a typical error message:
“windows media player cannot play this dvd because a compatible dvd decoder is not installed on your computer”.
I’ve seen this before, and have found the quickest solution is to install a different video/audio player.
I start by installing media player classic… but no go.
Next, I install my favorite: jetaudio
And it works.
If Jetaudio hadn’t worked, I would then have tried media monkey, videolanc… one of them would work eventually.