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works cannot access one or more files it needs to run word processor — 9 Comments

  1. “Works cannot access one or more files it needs to run Word Processor. The files may have been renamed,deleted or moved. Try reinstalling Works and starting program again.” Which I did but wordprocessor still gets same popup message. Anyone talk to MS WORKS? Everything but Works WP.

  2. Hi Gene,

    My original post did mention the ms removal tool (msicuu.exe).

    I went through many articles similar to the link you posted… all to no avail.

    It looks like microsoft have abandoned works (and have just quietly slipped in support for reading works files in office 2007).

    As far as I can see, if you have works, then microsoft have you by the xxxxx.

  3. Works cannot access one or more files it needs to run word processor

    Been having this problem for weeks. Spreadsheet worked fine but got error
    every time starting Works WP.

    Finally figured it out… turned off User Account Control under the User
    Accounts/Control Panel.

    Now starts fine. For me, this was a new computer and never used works before,
    so maybe the first time you use it or upgrade it writes something into the user

  4. Hi Craig,

    I’m glad you sorted it out.

    I gather you are using windows Vista.

    Given that my customer is using windows XP, then there is no UAC to turn off/on

  5. I got the same error message. One day Works Word Processor was fine and the next day it claimed that it couldn’t find a file it needed. Reinstall didn’t work. New VISTA 64-bit computer. Dial-up connection to Internet. Why do I mention this? Because Windows is constantly trying to download huge update files and failing to install updates. Since it’s going on invisible to me, I never realized so many were failing. Suggest clicking on Windows Update and then viewing HISTORY to see if any important updates failed. I’m doing it now. I’ll let you know if it fixes the Works Word problem.

  6. Nope. I went to a Wifi hotspot to download the 300MB of Windows Updates (!) because it would have taken days to do it on my dialup connection. After braving the pouring rain, Works Word Processor still gives me the same @#$@%$ MESSAGE about not being able to access the files it needs to run the word processor. I rebooted, reinstalled Works, did everything I knew how but still can’t get the word process. to work. All the other Works apps work ok. If anyone knows what the solution is, please post. Desperate.

  7. Thanks for the info Carla.

    In my case, my customer had Windows XP. I suspect the spyware infection was the trigger in her case.

    All I can suggest is move away from works… Its one of microsofts worst products (or maybe second-worst: after vista 🙂 ).

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