PC with Vista, and customer can no longer click on a link in outlook.

Instead, a window pops up, saying: General failure. The URL was: {the url you want to see.html} Application not found.

I ask: “when did this start happening?”, and the customer admits he had installed google chrome, but didn’t understand what it did, so he “removed it” (intending to go back to IE7).

I wan’t going to ask the details on how he removed it, as it sound like a simple fix.

A quick looks around the net show an easy fix for XP, but all sorts of registry changes, if you are using vista and IE7.

I found a simpler solution, that also works with Vista:

• Within IE7, go tools -> internet options (or within control panel: internet options)
• Advanced -> reset internet explorer settings -> reset -> reset

Please note that this will disable toolbars, reset cookies, reset home pages, search providers (most people won’t notice if this happens anyway).