Trend Micro PC-cillin internet security huge memory problem
A customer had a minor spyware infection (webhancer and some other spyware item).
After removing the nasties, I take a look at speeding up the PC.
His system has 512 Mb of RAM… a decent amount for a plain PC that is used for internet, and some old games… yet it is using around 550Mb (Ie its using the much slower paging file for extra RAM)… I disable the usual useless XP services, and various useless startup programs, and after a reboot, memory usage is still around 460Mb :-O
I find a process called tmproxy.exe using about 65Mb. It turns out to be a trend process, and its a large chunk of memory considering how ineffectual trend is at blocking spyware…
Combine it with 30Mb for AVGAS, and I can see where all the memory is going.
I’ve read reports that say the tmproxy.exe memory footprint can be improved (made smaller) by reinstalling TIS… others say disabling anti-spam and as many other features as possible (whats the point of that!?).
If the customer hadn’t just paid for a 12 month subscription renewal, I would tell him to toss TIS.
For the moment, he will buy more RAM, buy a 1 year subscription to AVGAS, and after that, remove TISand buy a 2 year subscription to AVG Anti-Malware (ie AVG-antivirus and AVG-antispyware).
I have the same exact problem! I have two computers with PC Cillin; a destop and a laptop and after almost a year I now HATE how tmproxy.exe slows down both of my computers!!! It uses 64 mb of my ram and that is way more than I would like. Just like the situation above I also have 512 mb ram. I might dump PC Cillin!