vista update code 8024402C and windows defender 0X8024402F
A customer had just purchased a brand new acer PC. They had just got it out of the box, but didn’t feel comfortable with the vista setup. And they also needed me to setup their new ADSL internet.
Everything goes smoothly, except when windows defender updates, it generated an error 0x8024402F.
I try windows update, and I get a very similar error: 8024402C
From experience, I know that a windows restart usually fixes defender errors, but not this time.
A quick search reveals that one option is that the internet connection is being blocked, usually by a firewall.
Well, the only firewall on the system is the vista firewall.
I disable the vista firewall, and then both updates work correctly.
After the updates, everything seems to fall into place, and vista is working normally again (even after the firewall is re-enabled).
Did your customer’s issue of Windows Update not working unless Vista Firewall was turned off go away for good, or did the autmatic updates eventually work with the firewall on. I am keen to know as I have the same set up and my Windows Update doe not work unless I turn the Vista Firewall off. I have tried eveything I can find out there on the internet, but I have had no success.
I haven’t heard from the customer since that time (september 2007).
I guess its possible that he is not getting any updates and doesn’t know enough about computers to realise that its a problem.
However, I did do a windows update after I re-enabled the firewall, and it said that there are no updates available.