Vodafone RAS error code 619 on E220 modem
A business customer told me that a company laptop would no longer connect to the internet using the Vodafone wireless 3G USB modem (an E220 modem)
The Vodafone software would generate a RAS error code 619, and would suggest re-enabling the modem, re-installing the driver, etc.
I tried all the suggestions, plus anything else I could find on the Net, but to no avail.
I eventually called Vodafone tech support, and I’m told the account is under review.
I’ve not heard that expression before, so I had to ask: What does that mean?
The tech politely suggested that there might have been a problem with the payments on the account.
Thats when the penny dropped: the company hadn’t paid their Vodafone account!
I thought it was a technical problem, and it turned out to be a financial problem (double for the company involved, as they effectively paid me just to tell them they hadn’t paid an internet account).
What kind of crappy RAS system are Vodafone running? If I’m not mistaken, there’s error codes specifically for billing, or at the very least to show that the user’s not allowed to access the service.
But it looks like their system is just checking for billing errors then hanging up if there is one… that’s awful.