While setting up an email account in Microsoft Outlook (after some data recovery from a failing hard drive), I found myself in a typical catch-22 situation:
I had created a temporary account, and then created a second account (with the intention of making the second account the default, after I had transferred email across
After copying the emails, Outlook would not make the second account the default… I received no error messages, but the default “tick” did not change.
So the next step was: delete the first (default) account, but I obviously cannot delete a default account.
Next: go to the data file management tab, and just delete/unlink the data file, and thats when I got the message:
You cannot delete this Outlook data file. Configuration information in the file is being copied to your new default data file.
OK, so I cannot make another account the default, and I cannot remove the account, or remove the data file, because they are somehow locked.
The solution is somewhat awkward, but does work:
- Quit from Outlook
- Control Panel -> Email Setup -> Create a new profile
- Call the new profile whatever you like
- Make the new profile the default
- Setup the correct POP3 / IMAP email account(s) within the new profile (you can add specific data files later, if you need to copy some more emails)
- exit the email setup window (note: this was all done without using outlook)
- restart the computer
- start outlook & check that the accounts look ok. If you like, add data files, so that you can transfer emails
- quit outlook
- restart the email setup in control panel
- delete the old profile
- smile 🙂