This customer had replaced a broken belkin wireless adapter (used on the “kids” PC) with a generic brand, but it wouldn’t work.

He then decided to get another belkin adapter (same type as the broken one), but that wouldn’t work either.

When I got there, I install the drivers for the generic adapter, plug it in when I’m asked, then enter the WPA details, and it worked perfectly.

So I’m then asked to try getting the belkin to work.

I install the drivers… but it doesn’t work (it cannot see any wireless networks).

I try uninstall, reboot, reinstall, reboot, then setup the WPA settings, but still no signal.

Hmmm, I look at various network settings, and while looking at the belkins adapter properties (from device manager)… the advanced tab in particular, I notice that its setup to only operate on 802.11B networks… I change it to something like “B/G dual mode), and it starts working almost straight away.

I then manage to install one of the adapters onto an old windows ME laptop.

A few tests, and I’m back on my way again.