Tag Archives: 0x800CCC0F

update and defender error 0X80072EE2. email socket error 10053 0X800CCC0F

Computer Aid Posted on by

Customer was having many strange problems with his PC.

He also needed a second PC connected to the net (thus I needed to setup his new dlink di-524 wireless router).

After a marathon effort, I got everything plugged in, and fixed most problems… except:

Running windows updates and updating windows defender, the PC would give a 0x80072EE2 error.

Also, email (thunderbird) would work fine, except attempting to open attachments would generate a socket error 10053 , error 0x800CCC0F

The email problem was most unusual, so I tackled that first:

I reset the xp firewall back to its default setting, but no go.

I tried setting up outlook express, and it gave the same error message.

I tried webmail, and that worked.

OK, at this stage, I’m starting to suspect a problem with the ISP (hotkey).

I call hotkey support, and I’m surprised to hear that they have seen these problems before.

The cause: the dlink di-524 router.

I’m not sure exactly what, within the brand new di-524, is causing the problem, but all the problems vanished after replacing it with a similar netgear wireless router.

0X800CCC0F error while dowloading emails in outlook express

Computer Aid Posted on by

A customer had problems downloading emails using outlook express.

OE would start downloading, I’d start the progress window, and I see its downloading message 1 of 25. Then it goes to message 2, etc.

At message 4, it stops, and gives an error 0x800CCC0F. A search on the net shows nothing useful, except to try reinstalling OE… but it seems that OE and IE are tied together, so you need to remove and reinstall both…

I try a few more times, but I get the same error, but at different points: sometimes with message 9, sometimes at message 6.

Each time, OE would start downloading the first message, as it wasn’t marked as having been downloaded… so OE accumulates many duplicate emails.

I figure: I’ll try using the bigpond webmail, so I can only make 1 email available at a time, then OE can “digest” the emails and I might pinpoint a corrupt email.

But I quickly find the bigpond webmail gives me a mostly blank screen…

OK, plan B: I try bigpond webmail on firefox… but that gives similar results.

Plan C: Install foxmail… but it just sits at message 9 and won’t go past it.

At this stage, its getting late, so I promise to test webmail from the office (to eliminate a telstra problem, or a local pc problem).

At the office, bigpond webmail works flawlessly. So I move some of the larger emails to a temporary mail folder. I then make an appointment to revisit, and prepare myself to reinstall OE and IE.

Once onsite again, I look at webmail one more time, but its the same blank screen. At this point, I close the webmail window without logging out… So I try logging in again, except I’m not given the login window… but instead I see the webmail inbox screen… fantastic.

After some experimenting, I find I can get webmail to half work by hitting the refresh button whenever I get a mostly blank screen.

So now, I get OE to download 2 or 3 emails at a time… and OE is able to download all the pending messages… no errors… Hmmm, I was expecting at least 1 error / corrupt email.

I decide to give OE a bigger test: I email a 1Mb attachment back to “myself”… and it also works perfectly.

So I tell the customer its all tentatively fixed… but let me know if the problem reappears.