This PC is an i3 Medion PC, running windows 7.
The PC got infected, but the infection was removed before I got it.
The problem was that the Vodafone USB 3G modem (K3765) would not work.
OK, do the full windows updates, then download the latest Vodafone software.
But when I run the Vodafone software, I get the error:
This installation package could not be opened. Verify that the package exists, etc etc.
I take a look at http://support.microsoft.com/kb/236597
I try Method 2, download the windows installer, but when I try to run it, I get:
Setup error: Not enough storage is available to process this command.
What? 3Gb RAM and over 300Gb of free disk space… this doesn’t sound right.
Next, I try to get the installer to run by editing the registry:
HKLMsystemcurrent control setcontrolfilesystemntfsDisable8dot3NameCreation
I change the value from 2 to 0
I also make sure the windows installer service is started and set to run automatically.
But it still doesn’t work, so I abandon this avenue and try to download the Vodafone software again (in case it got corrupt during the download), but still no go.
Since this is a 2 week-old PC, and the customer has no important data on it, we agree that a clean-install of Windows 7 is the best way forward.
The install works perfectly, as does the Vodafone software.
Its very rare for me to see an infection cause such strange damage to a windows system.
I’ll need to wait and see if this is a common occurrence with Windows 7.