HomeTechnicalBrother ControlCenter3 (CC3): more problems


Brother ControlCenter3 (CC3): more problems — 13 Comments

  1. The frequent revisions is due to the fact that the device is a multi-function equipment.

    A single-function equipment has less revisions.

  2. My current job has one of these troublemakers – thanks for the walkthrough, you probably saved me hours of nonsense!

  3. I had the same problem. It appeared after changing some settings in outlook 2010 (running on Windows7 64 bit). I simply went to the “Configuration” button in Control Center 3. Then, scan > e-mail. There I put in the file path for Outlook.exe on my machine. Shizam! It works 🙂

  4. I have the same problem but even with the newest software (version V3.10.0.0)it continues.
    i have the predefenition for outlook 201, it was already selected but it still won’t work.
    any thoughts on this?

  5. How do i download the latest software to fix the problem – where do I get V3.10.0.0 from as I have the same problems having uploaded Office 2010 to my machine


  6. After 4 hours trying to solve this issue… I did! This download, referred to abov,e is described by brother as applying to Outlook 2003/7 only.. but it worked for Outlook 2010 for me. After unzipping it updates CC3 and Outlook 2010 is then listed as an option for email scanning.

  7. Mike,

    You saved me – this was the answer I needed. Outlook 2010 now working! Yippee!!!!

    Thanks so much!

  8. Elke- you are very welcome- I’m pleased that I thought to post my solution here!

  9. Thank you so much for the download link!

    However, I wasn’t able to get this to work for Outlook 2010 x64 bit.

    On the disc, the default installer would just let you install the 32bit version even if the 64bit is also available on the disc.

    If you choose to install the 64bit version you have to go to the 64bit folder and run the appropriate installer.

    Anyway, does anyone else have this issue with Outlook 64bit and ControlCenter3?


  10. Yes, problem here with CC3, Outlook 2010 64bit on Windows 7 62bit. Brother support have just told me that their software is NOT compatible with the 64bit version of Office 2010 and washed their hands of it!
    @Bob when you say “It appeared after changing some settings in outlook 2010 (running on Windows7 64 bit).” what settings did you change in Outlook 2010?

  11. I had a similar problem with a Brother DCP-J125 the printer didn´t scan images, and put a message: ControlCenter3 ‘An unexpected error occured. Please restart your computer, then try again. (cc3-003-00031c0e). I read in google an article that gave me the solution:
    in Control center 3 in configuration, I went to Scan+ Image and 2 spaces were in white, without information, and I put the correct information in that places. In the first place I select White board, and in the other I select jpg and I did the same in the other tab “Dispositive Boton”, and the problem disappear

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